Privacy Policy
Hero Environmental Services Inc.
4900 Mill St #7
Reno NV 89502
This Privacy Policy outlines how Hero Environmental Services Inc. collects, uses, and protects information provided by visitors who interact with our Website, www.heroenv.com, and any related subdomains. By using our Website, you agree to the terms of this Policy. If you do not agree, please do not use our Website.
Definitions
"Non-Personal Information" (NPI) refers to data that cannot be used to identify you as an individual, such as browser type, operating system, and pages visited.
"Personally Identifiable Information" (PII) refers to information that can be used to identify you individually, including your name, phone number, email address, or any details submitted through our contact forms or quote requests.
Our Commitment to Your Privacy
Hero Environmental Services Inc. is committed to maintaining the confidentiality and security of the personal information you provide to us. This Privacy Policy explains how we handle your information and outlines your choices regarding its use. We do not sell or rent your personal data, and we share information only as needed to provide services or comply with the law.
Information We Collect
We collect personal information when you interact with our Website or submit inquiries. This may include:
- Your name
- Email address
- Phone number
- Service details or project inquiries
- Any message you include in a contact or request form
In addition, we automatically collect technical data to improve Website performance. This may include:
- IP address
- Browser type and version
- Pages viewed and time spent
- Referral source (e.g., Google search, direct link)
Cookies
Our Website uses cookies to help personalize content, remember user preferences, and analyze overall Website traffic. Cookies are small text files placed on your device that help us understand how visitors use our site. You may disable cookies through your browser settings; however, doing so may limit certain functionality of the Website.
Google Analytics
We use Google Analytics to help us analyze Website traffic and visitor behavior. This service may collect anonymous data such as:
- How often do users visit the site
- What pages are accessed
- How users were referred to the site
No personally identifiable information is provided to us by Google Analytics, and we do not use the data to personally identify visitors.
How Information is Used
We use the information we collect to:
- Respond to service inquiries and estimate requests
- Provide and schedule environmental services
- Improve user experience on the Website
- Maintain internal documentation and communication
- Send updates or notifications when necessary
We do not use your information for unsolicited marketing unless you have opted in.
Information Sharing and Disclosure
Hero Environmental Services Inc. does not sell or trade your information. We may share it with trusted third-party vendors who assist us in operating our Website, hosting systems, or communication tools. These partners are required to maintain the security and confidentiality of your information. We may also disclose your data if required by law, legal process, or to protect the rights and safety of our team and users.
Your Choices
You may choose not to provide certain personal details through our Website, although this may limit the ability to receive a response or quote. You may also:
- Request updates or corrections to your information
- Ask to have your personal data removed from our system
- Opt out of any future communication by contacting us directly
Data Security
We implement reasonable technical and administrative safeguards to help protect your personal information from unauthorized access, loss, or misuse. While we take precautions to secure data, no online system can guarantee complete protection.
Third-Party Links
Our Website may contain links to external websites for informational purposes. Hero Environmental Services Inc. is not responsible for the privacy practices or content on those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our Website and services are not directed toward individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that data has been submitted by a minor, we will delete it promptly.
Policy Updates
Hero Environmental Services Inc. may update this Privacy Policy periodically. The latest version will always be available on this page with the most recent effective date. We recommend reviewing this page regularly to stay informed about how your information is protected.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Hero Environmental Services Inc.
4900 Mill St #7
Reno NV 89502
